Download Hub (“the App”) is a mobile application provided by Tradron Fze (the developers of Download Hub, referred to as “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and disclose information when you use the App. It applies to all users worldwide and is designed to comply with international data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using Download Hub, you agree to the collection and use of your information as described in this policy. If you do not agree with our practices, please do not use the App.
We collect various types of information from and about users of the App, including:
The App offers an option to sign in with your Google account to enhance your experience. If you choose to sign in via Google, we will receive certain profile information from Google (specifically, your name, email address, and a unique user ID). We use this information solely to authenticate you and personalize your experience in the App. In particular, signing in allows you to create and save personal playlists and have them backed up securely.
Firebase Data Storage: We use Google Firebase (a cloud platform provided by Google) as our backend database to store your playlist data and related preferences. Your playlist data (such as the list of content you have downloaded or marked) is stored in Firebase Cloud Firestore or a similar Firebase database. This data is tied to your user account and protected behind your Google authentication – meaning only you (when logged in) and our service (which manages the data) can access it. We do not share this data with other users or unauthorized parties. Firebase is a secure and trusted service by Google that employs strong security measures and encryption to protect user data in transit and at rest. By using Google Sign-In, you ensure that your playlists are backed up and synced across devices while remaining accessible only to you.
No Unauthorized Access: We do not access your Google account other than for retrieving the basic information mentioned above. We do not read your emails, Google Drive, or any other Google account data beyond your profile info (name and email) and the unique identifier needed for login. We also do not post anything to your Google account. Your Google Sign-In is solely used for convenient login and cloud sync purposes. If at any time you wish to stop using Google Sign-In, you can log out from within the App, and you will revert to a guest mode (though you may lose access to synced playlists stored in Firebase until you log in again).
The App offers a premium subscription which unlocks additional features or an ad-free experience. You can purchase the premium subscription through the Google Play Store’s in-app purchase system. When you subscribe, the transaction and payment information are handled by Google Play on our behalf. We do not collect or store your full financial information (such as credit card numbers or billing addresses) on our servers. Google may provide us with certain information to confirm the subscription, such as an anonymized order ID, subscription status, and the country of purchase, which we use only for verifying your entitlements (for example, to determine if you are a current subscriber) and providing customer support if needed.
Managing Subscription: Your subscription is tied to your Google account and can be managed or canceled via the Google Play Store settings. We adhere to Google’s policies for subscriptions, including free trial (if offered), billing intervals, and grace periods for renewal. If you cancel your subscription or it expires, premium features will become inaccessible once the paid period ends. We do not process refunds directly (those are handled by Google according to their refund policy), but you can contact us if you encounter any issues and we will assist you within the scope of what’s possible.
Data related to Subscription: Aside from the confirmation that you have an active subscription, we generally do not receive personal data when you purchase a subscription. We do not see your payment details. We only receive the information necessary to grant you the premium access (for instance, a message from Google’s licensing service that your account is subscribed). Any personal information (such as your name or email) that might be associated with the purchase is subject to Google’s privacy policy and is not separately stored by us for the subscription, except as needed for record-keeping and support.
We rely on advertising to support our App and keep it free (for users who have not subscribed to the premium version). The App integrates third-party advertising networks and mediation partners to display ads. These third parties may collect and use certain information about you and your device in order to serve relevant advertisements and to measure the effectiveness of ads. This data can include:
Advertising Partners and Their Policies: The third-party ad networks and partners we work with include:
We have included links to each partner’s privacy policy above for your reference. These partners operate their data collection and usage in accordance with their own privacy policies, and we encourage you to review those policies. In general, they use the information to deliver personalized ads, to cap the frequency of ads, to detect and prevent fraud, and to analyze ad performance. We do not directly share any personally identifying information (like your name or email) with these ad partners; however, by integrating their SDKs in the App, certain data is automatically transmitted from the App to them as described.
Consent and Opt-Out Choices: Depending on your region, we may request your consent for the processing of personal data for advertising purposes. For example, users in the European Economic Area (EEA) will be shown a consent prompt (in compliance with GDPR and the EU ePrivacy Directive) to choose whether they allow personalized ads. If you grant consent, our ad partners may use your data to show you targeted ads; if you decline, you should still see ads but they may be less relevant (non-personalized). In all cases, you can change your preference later via the App settings if we provide such an option, or by contacting us.
Even outside of the in-app consent, you have the ability to opt out of personalized advertising at the device level. On Android devices, you can go to Google Settings > Ads and enable “Opt out of Ads Personalization,” which will inform AdMob and other participating networks to not use your Advertising ID for personalization. You can also reset your Advertising ID from the same menu to disassociate previous data from your device. Keep in mind that opting out of personalized ads does not remove ads; it only makes them more generic. We do not sell your data to third parties for money, and any sharing with ad partners is solely for the purposes of serving and optimizing ads as described (which under CCPA may be considered a “share” for “cross-context behavioral advertising,” see the User Rights section for more information on opting out).
Ad Mediation: The App may use an ad mediation platform (such as AppLovin’s MAX or others) to optimize which ads are shown. This means multiple ad networks might be integrated and the mediation platform will decide in real-time which network fills an ad slot. As a result, additional networks beyond those listed might occasionally receive some device information through the mediation SDK. We endeavor to keep this Privacy Policy updated with all significant ad partners. If we add new ad providers in the future, we will update this policy accordingly.
Analytics: In addition to ad-related analytics, we may use analytics services (for instance, Google Firebase Analytics) to collect anonymized data about App usage. This information helps us understand how users engage with our App (for example, which features are most popular, how often the app is used, etc.) so we can make improvements. These analytics may use similar device and usage information as described above. All analytics data we collect is aggregated and not intended to identify individual users.
We use the information we collect for various purposes, all in accordance with applicable laws and in ways that respect your privacy. These purposes include:
We will not use personal data for purposes that are unrelated to the reasons we collected it, unless we obtain your consent or have a lawful basis for doing so. We do not engage in automated decision-making or profiling that has legal or similarly significant effects on you without your explicit consent. If we plan to use your information for any new purpose not outlined in this policy, we will update this Privacy Policy and notify you when required by law.
We respect your privacy rights and provide you with ways to exercise control over your personal data. Depending on your jurisdiction, you may have some or all of the following rights:
If you are in the European Economic Area, United Kingdom, or other regions with similar data protection laws, you have certain rights regarding your personal data under the GDPR and related regulations. These include the right to:
To exercise any of these rights, please contact us (see the Contact Us section below). We will respond to your request within a reasonable timeframe, and in any case within the time limits set by applicable law (typically 30 days for GDPR requests). We may need to verify your identity before fulfilling certain requests (to ensure that we don’t disclose your data to someone who isn’t you). Note that some rights may not be absolute – for example, if you request deletion, we might retain data that we are required to keep by law, or if you request data portability, some data types might not be portable under law. We will explain any such limitations in our response.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) (as amended by the California Privacy Rights Act, CPRA) regarding your personal information. These rights include:
California residents who wish to exercise any of these rights can contact us as described in the Contact section. For verification, if you have an account (e.g., signed in via Google), we may verify your request through that account login or by asking for information that matches our records. If you do not have an account, we may ask for additional information to confirm your identity. You may also designate an authorized agent to make requests on your behalf. We will need proof that the agent is authorized and may still require you to verify your identity directly with us (as per CCPA regulations).
Additionally, under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. However, we do not share personal information with third parties for their own direct marketing purposes without your consent.
We aim to respond to a verifiable consumer request within 45 days of receipt. If we require more time (up to a total of 90 days), we will inform you of the reason and extension in writing. Any disclosures we provide will cover only the 12-month period preceding the verifiable request’s receipt (note that with CPRA, California consumers also have the right, starting January 1, 2023, to request disclosure of information beyond the 12-month period, but we will comply with the law as it stands and update our practices accordingly). For data portability requests, we will provide your personal information in a format that is readily usable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.
Our services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not use the App or provide any information about yourself. In the event that we learn we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete such information from our servers and records. This is in compliance with the U.S. Children’s Online Privacy Protection Act (COPPA) and similar laws in other jurisdictions.
If you are a parent or guardian and you believe that we might have any information from or about a child under 13, please contact us immediately (see Contact Us section below). We will promptly investigate and remove any such information. For minors aged 13 to 17, we recommend that they use the App under parental supervision, and that parents review this Privacy Policy with their teenagers to understand our practices. However, our App’s content and features are not intended for minors in any way that would require different treatment under applicable laws.
In some regions, a higher age may apply for parental consent (for example, under GDPR in the EU, the default age is 16, though member states may set a lower age not below 13). We do not knowingly collect data from minors under the applicable age of consent in those regions either. If you are under the age where you can provide valid consent in your country, you should only use our App with permission from your parent or guardian.
We reserve the right to ask users to verify their age if we suspect they are underage. We also may delete or anonymize any accounts that appear to be used by a minor under 13 (or the applicable age) if consent from a parent/guardian is not obtained when required by law.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, and to comply with applicable legal requirements. This means:
Once the retention period expires or the purpose of processing has been fulfilled, we will either delete or anonymize your personal data. For example, if you delete the App from your device and do not use it again, we eventually purge any cached or temporary data associated with your device. If you delete your account, we will remove personal identifiers and either delete data or keep it only in an aggregated, non-identifiable form. In any case, we handle data deletion securely to prevent any unauthorized access to the information during the process. (For instance, if data is stored in Firebase, deleting an account will remove the user-specific records in the database, and any backups will eventually cycle out as per Google’s backup policies.)
In summary, we strive not to keep your personal information longer than necessary. If you have specific questions about our data retention practices for a particular type of data, you can contact us for more information. We can also honor requests to delete data earlier than our scheduled retention, as described in the User Rights section, provided there’s no legal obligation for us to keep that data.
We take the security of your personal information seriously. We implement a variety of technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
Despite all measures, please be aware that no system is 100% secure. Transmission of information via the internet and electronic storage carries some inherent risk. While we strive to protect your personal data, we cannot guarantee its absolute security. It is important for you as well to guard against unauthorized access to your account and personal information by taking steps such as not sharing your Google account password, and logging out of the App when you are finished if you are on a shared device.
In the event of a data breach or any security incident that compromises your personal data, we will notify you and the relevant authorities as required by law. We have a data breach response plan in place to quickly mitigate and address such incidents. Your trust is important to us, and we continuously work on improving our security measures. If you have any concerns about the security of your data or find any vulnerabilities in our App, please contact us immediately.
Legal Use of Downloads: Download Hub is designed to facilitate downloading of content for personal use. It is your responsibility to ensure that your use of the App and the content you download complies with all applicable laws, regulations, and the terms of service of the source from which you are downloading. This means you should only download videos, music, or other materials that you have the right to download (for example, content that is in the public domain, content you have purchased rights to, or content where the download is permitted by the hosting site). We do not condone or encourage any use of our App that violates copyright laws or any other laws. If you choose to download copyrighted content without permission or engage in other illegal downloads, you do so at your own risk. You agree that you will not use Download Hub for any unlawful or prohibited purpose, and that you are solely responsible for the consequences of any misuse.
User Responsibility and No Liability for Misuse: By using Download Hub, you acknowledge that you are solely responsible for any content accessed or downloaded through the App. The Company is not liable for any actions you take with the App or the content obtained through it. In particular, we will not be held responsible for any legal repercussions, damages, or claims arising from: your downloading or sharing of copyrighted material without permission, your violation of any third-party terms of service, or any other misuse of the App. For example, if you download a video from an online service in violation of that service’s terms or applicable law, and a third party (such as the content owner or authorities) takes action against you, the Company cannot be held accountable. You assume full responsibility for understanding and obeying the laws in your jurisdiction (and the jurisdiction of the content source) when using the App. We provide the tool, but how you use it is up to you. We strongly advise users to only download content that they have legal rights to and to respect intellectual property rights and content creator policies.
Indemnification: By using the App, you agree that, to the maximum extent permitted by law, you will indemnify and hold harmless the Company and its affiliates, officers, employees, and agents from and against any losses, liabilities, claims, demands, damages, or expenses (including legal fees) arising out of or related to your use of the App in violation of any law or regulation or any term of this Privacy Policy or our Terms of Service. This means if your actions result in a legal dispute or harm, you may be responsible for the costs incurred by the Company due to those actions.
No Warranties for Content: Please note that we do not make any warranties or representations regarding the legality, quality, or appropriateness of content that you download using our App. While we strive to maintain a functional and reliable application, the actual content obtained via Download Hub is provided by external sources and is not under our control. All such content is the sole responsibility of the entity that makes it available. We do not endorse any content obtained through the App, and we are not liable for any inaccuracies or offensive materials you might encounter.
This Limitation of Liability section is intended to clarify the boundaries of our responsibility and to ensure that users understand their own obligations when using Download Hub. If you are unsure about whether your intended use of the App is lawful, please consult the terms of the content provider or seek legal advice. We want you to enjoy the App in a safe and legal manner, and we appreciate your cooperation in using Download Hub responsibly.
We may update or modify this Privacy Policy from time to time as our practices change or as required by law. When we make changes, we will update the “Last updated” date at the bottom of this Privacy Policy. For significant changes, we will also provide a more prominent notice, which may include notifications within the App or via email if you have provided one. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of Download Hub after any changes to this Privacy Policy have been posted will signify your acceptance of those changes, provided that we have obtained any required consent from you (if applicable). If you do not agree with the changes, you should discontinue use of the App and can request the deletion of your data as outlined above.
In the event we ever make material changes to the way we collect or use personal data, we will (where required by law) either seek your explicit consent or give you the opportunity to opt-out of those new practices. For example, if in the future the App were to collect a new category of personal information or share information with additional third parties not covered here, we would amend this policy and notify users in advance so that you can make an informed decision about whether to continue using the App under the new terms.
All changes to this Privacy Policy are effective when they are posted here. Please keep an eye on the “Last updated” date and check the policy occasionally. We also archive previous versions of our Privacy Policy (which we can provide upon request) so you can see what has changed.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us. We value your feedback and are here to help.
Email: Tradronhelp@gmail.com
When contacting us about a privacy issue, please include sufficient detail for us to understand your concern or request, along with your preferred method of contact. We will do our best to respond to your inquiry in a timely manner, typically within 30 days. If you are contacting us to exercise one of your data protection rights (such as accessing or deleting your data), please be aware we may need to verify your identity for security purposes. This is to ensure that we do not disclose or remove information improperly at the request of someone else.
Thank you for using Download Hub and for taking the time to read our Privacy Policy. We are committed to protecting your privacy and providing a safe and transparent service. Your trust is important to us, and we welcome any questions or feedback you may have about our privacy practices.
Last updated: November 19, 2025